Website feedback gets messy fast. Screenshots pile up. Emails go back and forth. Client explanations create confusion. The Bugherd feedback template fixes these problems. The visual feedback tool turns client comments into clear tasks your team can act on. Website changes cost less when you catch issues early – before writing any code.
The tool works through a simple point-and-pin system. Both technical and non-technical users can mark exactly where changes need to happen. BugHerd captures screenshots automatically and connects with your project management tools.
This guide shows you how to use BugHerd’s key features to speed up your feedback process. You’ll learn to collect, organize, and handle website feedback the right way.
What BugHerd Does
BugHerd works like digital sticky notes on your webpage. The tool lets teams place feedback exactly where changes need to happen.
How Visual Feedback Works
Website feedback becomes simple with BugHerd’s visual system. Teams skip long email chains and confusing spreadsheets. The tool adds a clear layer over your website – only you and your clients see it.
Users click exactly where they spot issues. Each click creates a visual marker that developers can easily find. BugHerd captures important details automatically – browser type, screen size, and system information.
Bugherd Feedback Template: BugHerd’s Main Features
The tool comes packed with features that make feedback easy:
- Quick Screenshots: BugHerd takes automatic screenshots when someone reports an issue
- Video Reports: Users record short videos to show complex problems
- Task Board: Every piece of feedback turns into a task you can track
BugHerd connects with tools like Slack, Jira, Trello and GitHub. Both technical teams and clients find it easy to use.
Why Development Teams Need It
Teams see real results with BugHerd. Numbers show 94% better client happiness and 93% faster delivery. Product quality goes up for 95% of users.
The tool makes developer-client communication better by:
- Making feedback simple with point-and-click
- Capturing technical details automatically
- Showing exactly where issues exist
- Keeping all feedback in one place
BugHerd saves time by collecting technical details with each report. No more back-and-forth asking clients for more information. Clients track progress on every page.
Project managers get a complete system that cuts follow-up time. Unclear feedback becomes clear tasks teams can handle right away.
Setting Up BugHerd: Bugherd Feedback Template
BugHerd setup takes 5 minutes. Here’s what you need to do.
Creating Your Account
Head to bugherd.com for a 7-day free trial. Fill out the marked fields with your details. BugHerd shows you the main features right after signup.
Getting The Browser Extension: Bugherd Feedback Template
BugHerd works with most browsers:
- Chrome: Find it in Chrome Web Store, click ‘Add to Chrome’
- Firefox: Look in Browser Add-ons, click ‘Add to Firefox’
- Safari: Download from App Store
- Microsoft Edge: Get it from Edge Extension Store
The extension lets you capture screenshots for every bug report. Adding the JavaScript snippet makes BugHerd work even better.
Adding JavaScript To Your Site
The JavaScript snippet helps you:
- Get feedback on mobile sites
- Skip browser extensions for guests
- Capture technical details automatically
Quick setup steps:
- Open your BugHerd dashboard
- Find Settings > Install BugHerd
- Get the code
- Put it in your site’s <head> tag
Starting Your First Project
Set up your project:
- Name your project
- Add your website URL
- Hit “Continue”
Next steps:
- Get your team onboard
- Add clients as guests
- Connect tools like Slack, Jira or ClickUp
Team members see everything. Clients only see what they need.
Your BugHerd setup finishes with a task board ready for feedback. Check your website – look for the BugHerd sidebar. Need help? Email support@bugherd.com.
Collecting Feedback With BugHerd
BugHerd makes website feedback simple. The tool packs everything you need to gather clear, useful feedback from your team and clients.
Bugherd Feedback Template: Using Point-and-Pin
The point-and-pin system marks feedback right on your webpage. Click the plus (+) button, pick any element, and add comments. Each pin shows exactly where changes need to happen.
Point-and-pin works on:
- Text blocks
- Images
- Menus
- Clickable items
Writing Better Comments
A task box pops up when you place a pin. BugHerd gives you tools to make feedback crystal clear:
- Shapes to highlight areas
- Arrows to point things out
- Drawing tools for custom marks
- Text boxes for extra notes
Getting Auto Screenshots
BugHerd grabs important details every time someone adds feedback:
- Browser info
- System details
- Screen size
- Page URL
- CSS data
Teams save time because clients don’t need to explain technical stuff. Screenshots show pins exactly where issues pop up.
Bugherd Feedback Template: Making Video Reports
Some problems need more than pictures. Video feedback lets you:
- Show and tell with voice notes
- Record step-by-step issues
- Show menu and scrolling problems
Quick steps for video:
- Hit the video button
- Allow recording access
- Pick what to record
- Make your video (one minute max)
- Add notes in the task box
BugHerd adds technical details to videos just like screenshots. Your team gets everything needed to fix complex issues.
Website visitors can leave feedback too. A custom feedback button works without any login. Perfect for catching real user problems.
Managing Your BugHerd Dashboard
BugHerd turns website feedback into organized tasks. The dashboard gives teams one place to handle every client comment.
Using The Kanban Board
The task board sorts feedback into clear columns. Team feedback starts in the Backlog column. Your board adapts to your needs:
- Add new columns
- Change column names
- Move columns around
- Build custom flows
Client feedback lands in a special Feedback tab first. Teams check new items, remove doubles, and move good feedback to the right columns.
Bugherd Feedback Template: Task Assignment Made Simple
BugHerd fits any team setup. You can:
- Give tasks to specific people
- Update many tasks at once
- Assign work to guests with premium plans
Guest assignments keep client communication clear. Guests see their tasks and updates, but team-only comments stay private.
Setting Task Priority
Smart priority settings help tackle important issues first. BugHerd looks at:
- User impact
- Business needs
- Tech difficulty
- Due dates
- Team availability
Teams change multiple task priorities at once. This speed boost helps big projects stay on track.
Watching Task Progress
The Dashboard shows two key views: “My Tasks” and “Comments for me”. You see:
- Your assigned work
- Tasks you created
- Comments needing answers
- Due dates
Sort tasks by project, ID, or deadline. Archive done work to keep boards clean. Teams archive whole columns or pick specific tasks – everything stays available if needed.
Updates trigger notifications, keeping everyone in the loop. BugHerd connects with Asana, Slack, Trello, Jira, and GitHub for better project tracking.
This organized system makes team communication simple. One central spot for feedback means faster work and fewer questions.
Making BugHerd Work For Your Team
BugHerd adapts to fit your team’s way of working. The right setup makes feedback collection faster and easier.
Bugherd Feedback Template: Changing The Feedback Widget
The feedback button works exactly how you want it. Teams pick:
- Left or right screen placement
- Light or dark colors
- Custom button text
- Different languages
Change “Send Feedback” to something that fits your needs – like “Report a Problem” or “Share Your Thoughts”. These small changes help users give better feedback.
Setting Up Technical Details
BugHerd grabs useful technical info with each report. Your team controls what gets collected:
- Add custom tracking fields
- Set user emails automatically
- Track key details like:
- User IDs
- Session data
- Controller info
- Version numbers
These details show up under “Additional Info” in each task. Teams spot and fix problems faster with this extra data.
Connecting Your Tools
BugHerd works with tools you already use:
- Project Tools:
- Jira
- Asana
- Trello
- Monday.com
- ClickUp
- Linear
- Chat Apps:
- Slack
- Microsoft Teams
- Dev Tools:
- GitHub
- LogRocket
- FullStory
Zapier and Make connect BugHerd to 1,500+ more tools. Your workflow stays smooth across all platforms.
Managing User Access
BugHerd lets you control who sees what. Different users get different access:
Team Members:
- Use all project features
- Handle tasks
- Work with boards
Clients:
- Make tasks
- See their feedback
- Add notes
- Check progress
Managers:
- Start projects
- See everything
- Control access
- Change settings
Client settings let you control:
- Who sees other feedback
- Git commit access
- Task status changes
- Assignment options
These settings keep projects secure while keeping everyone updated. Users get notices about their tasks without extra noise.
BugHerd Makes Website Feedback Work
BugHerd solves website feedback problems. The point-and-pin system, automatic data collection, and custom workflows cut development time. Teams talk clearer and work faster.
Teams turn messy feedback into clear tasks with BugHerd. Client happiness goes up. Projects finish faster. The tool proves its value on every project.
BugHerd fits any team size. Small design shops and big development teams customize the tool to match their needs. Every feature adapts to your workflow.
Website projects need clear feedback and good team communication. BugHerd handles both jobs. Teams and clients work together without technical roadblocks.
